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Terms Conditions at w100

Using w100 means you agree to these terms — they cover how your account works, how deposits and withdrawals are handled through bKash, Nagad, and Rocket, and what both sides are responsible for.

Account eligibility appliesLocal payment terms includedBangladesh-region dependentYour rights explained inside

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What These Terms Actually Cover

w100 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms set out the rules for opening and using a w100 account. They apply to every part of the platform — your wallet, your transaction history, and how you interact with the lobby. When you deposit via bKash, Nagad, or Rocket, the transaction is logged

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against your registered account and subject to our verification process before funds are released for use. Withdrawals follow the same path in reverse: we confirm the request against your account details, then process to your registered mobile wallet. We reserve the right to pause or close
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accounts where we find activity that conflicts with these terms. Nothing in these terms removes rights you hold under applicable local law. Where local law in Bangladesh or your eligible region conflicts with any clause here, the stricter protection applies to you. These terms apply from
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the moment you create an account and remain in effect for as long as your account is active or until either party ends the relationship according to the process described in these terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS HELP CHANNELS

Questions About These Terms

If something in these terms is unclear, or if you believe your account has been handled in a way that does not match what is written here, reach us directly. We handle terms-related queries through the channels below. Players in Dhaka and other Bangladesh regions can contact us in English; our team reviews account and policy questions during stated support hours.

HOW WE HANDLE ACCOUNTS

How w100 Manages Your Account Data

Your account data is held securely and used only for the purpose of running your w100 account — processing payments, verifying identity, and maintaining your transaction record. We do not share your personal details with third parties outside of what is required to process your bKash, Nagad, or Rocket transactions. You can request a summary of the data we hold on your account by contacting support. If you want to close your account, the process is straightforward: submit a request through live chat or email, and we will confirm closure and data handling within a stated timeframe.

Data Security Account data is stored with encryption. We use access controls so only authorised processes and staff can view your transaction history and personal details.

Payment Records Every bKash, Nagad, and Rocket transaction is logged with a reference number. You can view your full transaction history from inside your account wallet.

Data Requests You have the right to ask what data we hold. Contact support with your registered account details and we will provide a summary of stored information.

Account Closure Closing your account ends your access to the lobby and wallet. Any pending withdrawals to your mobile wallet are processed before the account is deactivated.

Common Terms & Conditions Questions

These are the questions we get most often about how our terms work. If your question is not covered here, live chat or email support can walk you through the specific clause that applies to your situation.

These terms apply to anyone who creates and uses a w100 account. Access depends on your local law and whether your region is currently supported for registration.

If a deposit via bKash or Nagad does not appear in your wallet within the expected window, contact support with your transaction reference number and registered mobile number so we can investigate.

Yes. We may update these terms when our services or policies change. We will notify active account holders of material changes before they take effect, so you can review the updates.

Contact support through live chat or email with your registered account details. We will confirm what personal and transaction data is held and provide a summary on request.

Raise the issue directly with our support team by email or live chat. We review account decisions against the terms and aim to respond to formal disputes within a stated timeframe.

No. Any withdrawal request you have already submitted to your Rocket, bKash, or Nagad wallet is processed before your account is fully closed and deactivated.

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